At HEALTHY FIELD, operated by Agrofield Traders, we aim to process and deliver your orders safely and efficiently.

1. Order Processing

Orders are generally processed within [1–3 business days] after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Processing times may vary during sales, holidays, high-demand periods, or circumstances beyond our control.

2. Delivery Time

Once dispatched, orders are generally delivered within [3–7 business days], depending on the delivery location and logistics partner.

Remote locations may require additional delivery time.

Estimated delivery times are indicative and may be affected by weather, transportation delays, public holidays, courier disruptions, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

We may offer free shipping on selected orders, locations, or promotional periods.

4. Order Tracking

Where tracking is available, customers may receive tracking information after the order has been dispatched.

Customers are requested to use the tracking information to monitor delivery status.

5. Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.

6. Delayed Delivery

While we make reasonable efforts to deliver orders within the estimated timeframe, delivery delays caused by courier partners, weather, natural events, strikes, technical issues, government restrictions, or other circumstances may occur.

Such delays do not automatically qualify an order for cancellation or refund.

7. Damaged Package

If your package appears damaged at the time of delivery, please contact us as soon as possible.

Where possible, retain the packaging and provide photographs or videos of the package and product to help us investigate the issue.

8. Contact

For shipping-related questions:

Phone: 7003456966
Email: agrofieldtradrs@gmail.com